Job Title: QA Lead – Marketing CRM (Salesforce)
Location: Remote
Type: Contract (Flexible Duration)
Start Date: Immediate / As Agreed
About Newpage Solutions
Newpage Solutions is a global digital health innovation company dedicated to helping people live longer, healthier lives. We partner with leading pharmaceutical, biotech, and healthcare organizations to build transformative AI- and data-driven solutions that address real-world health challenges.
Recognized as a Great Place to Work® for three consecutive years and listed among the "Top 50 Most Promising Healthcare Solution Providers" by CIO Review, we foster creativity, inclusivity, and continuous learning in a remote-first culture where bold ideas thrive.
Role Overview
We are seeking a highly experienced QA Lead (10+ years) to define and drive the agile test strategy for a large-scale Salesforce Data Cloud & Marketing Cloud rollout across 80+ global markets in 2025–2026.
Operating at the Program/ART level, you will lead cross-functional QA efforts, ensure adherence to C4 standards, and oversee end-to-end quality delivery across multiple interconnected product teams.
Key Responsibilities
Test Strategy & Planning
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Define a modern, agile test strategy across 4 interconnected product teams, ensuring an integrated end-to-end experience.
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Create high-level test plans for major combined releases, ensuring robust coverage at touchpoints between teams.
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Establish and enforce testing standards, tools, and automation frameworks aligned with C4 guidelines and SaaS product capabilities.
Execution & Oversight
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Oversee delivery of testing across team-level and cross-team boundaries (functional, regression, API, UI, integration, performance).
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Leverage automation frameworks for UI testing, API testing, visual regression testing, and monitoring in CI/CD pipelines.
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Collaborate with DevOps leads to implement scalable monitoring and maintenance strategies in production.
Risk & Process Improvement
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Identify quality risks, create mitigation plans, and establish consistent risk documentation practices.
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Coach teams on Definition of Ready, Definition of Done, and Release Quality Criteria.
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Drive process improvement initiatives from sprint retrospectives and cross-team learnings.
Metrics & Reporting
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Establish a QA reporting framework using test management tools.
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Provide transparent, data-driven quality metrics to stakeholders, enabling fast feedback loops and informed release decisions.
Required Qualifications
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10+ years in QA/Automation/DevOps with digital technology companies.
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Proven leadership in defining ART-level test strategies and coaching QA teams in Agile/Scrum/SAFe environments.
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Hands-on expertise in test automation (Java, JavaScript, or Python) and tools for functional, regression, API, and performance testing.
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Strong knowledge of Salesforce Data Cloud and Marketing Cloud testing strategies.
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Experience with AWS services (ECS, RDS, EventBridge, Lambda, S3) and monitoring solutions.
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Proficiency in version control, CI/CD, and test management suites.
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Excellent communication, stakeholder management, and leadership skills.
Nice to Have
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Experience with OneTrust and Okta.
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Background in healthcare or regulated domains.
Why Join Us
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Flexible, remote-first work with global collaboration.
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People-first culture with supportive peers and open communication.
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Career growth opportunities in leadership and cutting-edge health technology.
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Competitive compensation recognizing your expertise and impact.
How to Apply:
Send your resume to Shilpa.shetty@newpage.com with the subject: QA Lead – Marketing CRM Application – [Your Name].